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Bushy Tails App
Msindisi Initiative
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Bushy Tails App
Msindisi Initiative
Podcasts
Products
Contact
The Bushy Tails App merges the
Create your personal account, keep track and be notified of important things about your pets. Get messages from fellow members if your pet has gone missing and has been found.
Create and manage multiple pet accounts under one profile. Keep a journal and set reminders to be notified of important events such as VET visits and vaccinations.
Manage your Membership Account, upgrade or downgrade between levels with ease. Different levels offer different benefits.
Pin point where you lost or found a pet. Search and browse pet profiles of pets near you and possibly find the owner or place a lost and found ad for fellow members to see.
Keep track of all your veterinary appointments, vaccinations, check-ups all in one place. Journal for personal notes and you can set reminders to be notified of upcoming appointments.
Each member receives their own unique referral link, share your link to earn Pet Coin from successful referrals. Redeem your Pet Coin at selected partners or Donate your Pet Coin to an NPO.
VETS, House Sitters, Groomers, Breeders, Rescue Centers, Pet Shops, Trainers and Kennels services available across South Africa.
Bushy Tails was registered in mid-2017, with the goal to raise enough funds to establish an animal sanctuary and fun park.
Unfortunately, due to various delays and setbacks this did not materialise.
When the covid 19 Pandemic hit South Africa, we had to do something to help families who were financially impacted by covid to feed their animals. In June 2020 our first Bushy Tails Pet food and Accessories shop opened in Scottburgh South for business. This allowed us to provide quality products to our community and assist animal welfare organisations where possible.
Despite our efforts, we were not immune to the devastating financial impact that the covid 19 pandemic had unleashed on the world. This forced us to think beyond the norm of just supplying dog and cat food to customers. This led us to launch our own range of Bushy Tails Branded products & Merchandise. In the meantime, we were fortunate to open our second shop at the Lynton Hall Driving range, in Pennington at the end of August 2021. We have also embarked on a major project of developing our very own Bushy Tails app. With the vision to connect all pet owner on one single platform, for lost and found pets. This App also allows Pet owners to have full control of their animal needs and health requirements.
Our primary focus is to keep growing the Bushy Tails Brand and one day be able to open the Sanctuary, all while still providing our customers with good quality products and a high level of customer service. We look forward to welcoming you all to our Bushy Tails Family.
Would you like to stock our product range?
Drop us a note below and we will get back to you shortly
Want to be part of the Bushy Tails Journey?
Drop us a note below with your thoughts and we will get back to you shortly.
Experiencing any faults or would like to add some input?
Submit a support/suggestion ticket detailing your error or request, and we will get back to you shortly.
1. Registration
1.1 Passwords/ Security
1.2 Privacy
2. Subscriptions
2.1 Registration
2.2 Upgrade/ Downgrade
2.3 Cancellation
3. General
3.1 Ownership
3.2 Use of app / User comments
3.3 Improper use
3.4 Limitation of Liability/Indemnity
3.5 Accuracy of information
4. Modification of Terms & Conditions
5. Third party services
6. Pet Coins/ Gift Vouchers
6.1 NPO's Pet Coin Redeem Procedures
6.2 VET's Pet Coin Redeem Procedures
All subscribers ("users") are bound by these terms and conditions ("Ts&Cs"). By registering on the app, you confirm that you've read and accepted these terms and conditions.
By registering on the Bushy Tails app, at the entry level , you agree to a minimum fee of R 100.00 /month (Hundred rand only per month) being deducted from your bank account via the Bushy Tails pay fast facility, until you choose to unsubscribe.
The APP enables you to locate owners of lost pets, get notified if your pet get's out and is seen by other members in your area, find pet related services in your area, report abuse and accidents, place adverts, and more!
Only registered users will have access to the full functionality of the app and earn pet coins.
To register as a user, you must provide a unique username and password and provide certain information and personal details to Bushy Tails. This personal information will be treated in accordance with our Privacy Policy.
You agree and warrant that your username and password you use to log in is only to be used for personal use and not be disclosed by you to any third party.
For security purposes you agree that failing to enter the correct username and password you will be denied access.
You agree to notify Bushy Tails immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
You agree that, once the correct username and password relating to your account has been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, except in the instance where the order is cancelled by you prior to the goods being dispatched.
Users must not create a false identity.
1.2 PrivacyBushy Tails is committed to protecting your privacy. This privacy policy explains how we collect customer information, and how we use it and what your access rights to the data are.
We ensure that your Personal Information is collected and processed in a lawful manner. We will always endeavour to protect this information and hold it in confidence. Personal Information supplied by you while making use of this Mobile App is provided voluntarily to us. If you choose to use our Service, then you acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the processing (including storage) of such information.
When you register we may need the following information
your name and surname;
your email address;
your mobile number;
your physical address ; and
your date of birth; or ID number
your business details if you register as a business, or NPO
Your pets name's type description , age, sex.
The private information required for executing the orders placed through this application, namely your personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence and not sold or made known to third parties. Only the necessary information, that is the name of user, delivery address and contact phone number will be made known to third parties delivering the product.
You are required to create a unique password to secure your account. You are responsible for making this password a strong, complex and unique one as well as to keep the password private and secure. Do not share this password with anyone. You are responsible for all actions processed through your account. If you suspect its misuse or compromise, you must report it to info@bushytails.co.za as soon as possible.
In-app menu activity information is also collected to facilitate improvements to content and assess consumption of content. Our servers may also automatically collect information about your mobile device when you access the Mobile App, including without limitation the type of browser software you use, the operating system you are running, and registered location of external IP address. This is limited to standard header information all mobile devices share when interacting with mobile apps. We do not collect any non-standard header information. This data is used to facilitate improvements in our mobile app design and functionality as well as to manage fraudulent or inappropriate use of the Mobile App.
Information associated with your account will be kept until your membership profile is deleted.
The app is not designed for users under the age of 13. Even then, children between the ages 13– 17 need to be registered with a parent or guardian present. In the case a parent or guardian discovers that a child under 13 has provided us with personal information without their knowledge , please notify us and we will immediately suspend the account , until such a time that the parents or guardian authorizes Bushy Tails in writing to reinstate the account.
Bushy Tail reserve the right to verify your Id number.
By registering on the Bushy Tails app, at the entry level, you agree to a minimum fee of ZAR 90.00/month, being deducted from your bank account via the Bushy Tails Pay Fast facility, until you choose to unsubscribe.
2.3 Cancelation of subscriptionShould you decide not to make use of all the benefits and functionality of the app, you may cancel your subscription by unsubscribing. Should you not redeem or donate all your collected pet coins before unsubscribing, Bushy Tails has the right to donate your coins to entity of their choice.
The app is owned and run by Bushy Tails Pty LTD registration number 2017/164442/07, a company that is incorporated in the Republic of South Africa (hereinafter referred to as "Bushy Tails").
These App's Terms and Conditions ("Terms and Conditions") govern the ordering, sale and delivery of Goods, and the use of the App
The User agrees that ownership of all intellectual property rights, including the trade marks, images photos, logos, any graphics design indicated on the app (whether registered or not), belongs to Bushy Tails and that it is not authorized to use, amend or exploit any of the intellectual property rights, which are protected by both South African and international intellectual property laws, including the trade marks in any manner whatsoever, without the prior written consent of Bushy Tails .
3.2 General UseWe do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
You are encouraged to contact us to report any possible malfunctions or errors.
Bushy Tails also makes no warranty or representation, whether express or implied, that the information or files available on the app are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Bushy Tails , its employees, agents or authorised representatives. Bushy Tails thus disclaims all liability for any damage, loss, or liability of any nature whatsoever.
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, free of latent defects, malicious software, or infringing content. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, delict (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any linked third party website or any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Bushy Tails is responsible for adhering to the Consumer Protection Act 68 of 2008("CPA") with the sale of any products from the site. Similarly, Bushy Tails is responsible for adhering to articles 43(5) and 43(6) of the Electronic Communication and Transactions Act in terms of payment systems and security.
3.5 Accuracy of InformationThe information, services and materials may not be 100% accurate and out of date, because the information was collected from a variety of sources. "Bushy Tails" takes no responsibility whatsoever for its accuracy as the information is intended for general information purposes only.
At the main menu you will be able to see the most current version of the Terms & Conditions of Service. We "Bushy Tails" reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service, remove or add any functionality of the app without prior notice to the subscriber
By continuing to use the Bushy Tails App, this means the "User" accept all changes.
Certain content, products, and services available via our app, may direct the User to other websites ("Third Party Websites") that are not affiliated with us. Third party services are made available only as a convenience. Please review carefully the third-party's policies and make sure you understand them before you engage in any transaction. Using these Third-Party websites are entirely at your own risk and Bushy tails are not responsible for any loss, expense, claim or damage arising from its use.
"Pet coins"are loyalty points affiliated to Bushy Tails subscribers. They are only valid as long as the subscription fee is paid. Should a member stop paying the subscription Bushy Tails has the right to remove all earned Pet coins. Should the member wish to reactivate the subscription the pet coins balance will be 0 and must be built up from that.
10 Pet Coins equals R 1.00 in cash value. Your Pet coins balance can be viewed on the app under info tab – Pet Coins
Earnings:Members can earn "Pet Coins" by promoting the app as a referral fee.
When members are registered on the app they will receive a unique registration code. By sharing this unique link with friends and family members, you will earn Pet coins for each successful registration and subscription of a new member which is done by using your unique code.
Members will receive 10% of the total monthly subscription fees of all members who used their unique code in Pet coins (Eg: a member shares his or her code with 100 friends who will subscribe to the app, the member will receive 10000 pet coins/month, for as long as those members continue to pay their subscription fee.
Donation:"Pet Coins"can be donated to a registered NPO on the list shown in the application
Redeeming "Pet Coins":They can be redeemed as a gift voucher with any of our participating partners via the Bushy Tails mobile app platform. Vouchers will be sent either via SMS or email or can be picked up from the chosen outlet, after notification has been received.
6.1 NPO'sOnly Registered NPO members can redeem their "Pet Coins" from Bushy tails as a cash component. The cash value will be paid within 14 days to their nominated bank account. (Proof of Bank details will be required)
6.2 VETsRegistered Veterinary Practices will be able to redeem their pet coins as a cash component only to pay against a NPO's or an under-privileged pet owner's account.
Once a Vet has redeemed a specific amount of Pet Coins, using the "Bushy Tails" option, they need to send an email to info@bushytails.co.za with the account details they wish to allocate the funds to. The cash value will be paid within 14 days to their nominated bank account. (Proof of Bank details will be required)
Bushy Tails will contact the account holder to notify them of the amount paid against their outstanding VET account. Bushy Tails reserve the right to refuse the cash pay-outs to any clinic that misusing the paid funds.
Bushy Tails reserve the right to change all terms and conditions, conversion rates and allocation of "Pet Coins" without prior notifications.
Info here
Tapping on a stock will open instructions you can follow to make it, and what to buy to prepare for it.
To rate a stock, tap on one of the hearts, rating 1-5
To close this instruction, press the "X" in the top of the screen.
Click on a button bellow relating to its relevant application to continue.
Pets in need
Apply for Help
Offer to Help
With the current economic climate that we find ourselves in, due to the global pandemic, it has become even more important to find a way to keep families and their beloved pets together! Many families have been forced to give up their fur babies or feathered friends, as they cannot afford to give them the care that is required. This is often due to the loss of jobs or just the constant price increases of petrol, basic food items, pet food, electricity and with having a fixed income, there is eventually less and less money available for the furry or feathered family members.
Here's some information to consider, with regards to possible costs people need to take note of when making that decision to take on a pet(s): A healthy cat can cost up to R900 per month, depending on the breed and in some cases a bit more than that. A small senior dog can be in the region of R1200, while a big dog with medical issues could be up to R3000 a month. These amounts do not even include bedding, leads, harnesses, training, or grooming.
This has been weighing heavily on our minds at Bushy Tails and we felt that we need to try and find a way to keep pets in their environments where they have grown up in and been loved and are still very much loved.
So, we decided to formulate a plan and we are extremely proud to be launching the MSINDISI INITIATIVE, MSINDISI meaning SAVIOUR, where we pair "Guardians" with families that need assistance. With the "Guardian" assisting the family with the cost of looking after their fur baby or feathered friend, the family can focus on getting back on their feet with one less stress on their plates. The family will also not have to worry about giving their beloved furry or feathered family member up and then having to deal with crying kids that are heartbroken as they do not understand why their pet cannot stay at home anymore. This initiative will also help pensioners keep their pets and have company in times of isolation which can be implemented at any time, depending on the rate of infections.
With this awesome initiative, we can keep animals with their families that qualify to be a Beneficiary of this program. These families will not need to drop the level of care that their fur or feathered baby enjoys, and in some cases, we may be able to improve their well-being and daily care routine for some of these pets.
This Initiative aims to reduce the increased pressure that many Welfare Organisations are under, since the start of the Covid 19 Pandemic.
So let me get into the "nuts and bolts" of this Initiative, in other words, let me explain to you all how this great idea works and how we plan to help affected families survive the coming months or even years, until lockdown's and all that come with it, are behind us and we can all get back to some form or sense of "Normality"!
Here we GO!!!
Bushy Tails will be the intermediatory between the "Guardians" and Approved Beneficiary Families. "Guardians" will set up a Scheduled Payment to Bushy Tails and the amount paid will be used to purchase the necessary food and medicines such as dewormers, tick n flea treatments or any other supplements from our Bushy Tails shop. We will then distribute the goods to the beneficiaries. In some cases, depending on the amounts received by one or many "Guardians", we may be able to get an animal on a Medical Aid, to reduce the pressure and expense around medical care requirements. This will be especially helpful with Animals that need regular medical treatments etc.
As mentioned, some animals may require one or more "Guardians" to get the level of care needed, to prevent the animal from being surrendered to a Welfare Organisation. By having multiple "Guardians", it also reduces the commitment by one individual or entity, should they not be able to cover the requirements on their own.
If you wish to become a "Guardian", please get in touch with us via our Bushy tails Facebook Page, Instagram or simply send an email to info@bushytails.co.za, to find out how one can go ahead and register with Bushy Tails. Or if you know someone who might be interested in becoming a "Guardian", please share this information with them. It is also important to note that, by accepting your role as a "Guardian", this does not mean that "Guardians" have the right to remove the animal and claim it as their own. You are purely agreeing to assist a family in need, to keep up an acceptable level of care for their pet/pets and prevent them from having to surrender the animal to an already overburdened Rescue Facility or SPCA. "Guardians" can rest assured that should Bushy Tails come across cases of families that are abusing or neglecting their animals, those families will be reported to the necessary authorities and dealt with accordingly.
Beneficiary Families or Individuals are those who have lost all forms of income and require 100% assistance to look after their animal's welfare, but it can also be families or individuals that need to subsidise a portion of the costs of their pet's care, due to reduced working hours and subsequently a reduced income.
We all know that owning a pet is a long-term commitment and it can also be a costly exercise. So, we are asking potential "Guardians" to commit to this program for at least 12 months. This will allow us to really make a difference and prevent Welfare Organisations from continually being overwhelmed with people surrendering their beloved pets.
"Guardians" will receive a Certificate of Appreciation and once matched with a specific pet(s) according to the funds received, then that "Guardian" will receive a photo and an update of the furry or feathered family member(s), every three months.
"Beneficiaries" must be nominated by a friend, a family member or any member of the public, whether that person is doing it in their private capacity or is part of a Welfare Organisation. Once Bushy Tails has contacted the family and they accept our help, they will need to fill in some forms regarding the pet(s), sign an income expense sheet and agree to our Terms and Conditions.
I would like to thank you all for taking the time to watch this video and hear what we at Bushy Tails have to say. We look forward to growing this Initiative and to really make a serious difference to, not only the human beneficiaries, but the Animal Beneficiaries as well, seeing that they are the real driving force behind everything we do at Bushy Tails. We really appreciate everyone's support and look forward to growing our relationship with each and everyone of you. To make this Initiative a major success, we need you, the public to join us and show us your support, so that we can keep animals out of shelters and keep families together, especially during tough times. Animals are known to reduce stress in humans, so what better way to help people, through helping the pets of those in need.
Thank you so much once again. Have an awesome day further and we look forward to hearing from you all. Stay Safe.
Tapping on a pet will open up the details needed for a pet.
To close this instruction, press the "X" in the top of the screen.
To make the most of this service, you'll need to take some time and fill out all the fields to upload.
To upload a pet, place your pet in a well lit area within view. Once ready, take the photo, fill out all the options, and submit it by clicking on the upload button.
Should you have issues, please make sure the site has the permissions to take photos and read/store images.
With the current economic climate that we find ourselves in, due to the global pandemic, it has become even more important to find a way to keep families and their beloved pets together! Many families have been forced to give up their fur babies or feathered friends, as they cannot afford to give them the care that is required. This is often due to the loss of jobs or just the constant price increases of petrol, basic food items, pet food, electricity and with having a fixed income, there is eventually less and less money available for the furry or feathered family members.
Here's some information to consider, with regards to possible costs people need to take note of when making that decision to take on a pet(s): A healthy cat can cost up to R900 per month, depending on the breed and in some cases a bit more than that. A small senior dog can be in the region of R1200, while a big dog with medical issues could be up to R3000 a month. These amounts do not even include bedding, leads, harnesses, training, or grooming.
Download the form below and follow the application instructions.
We will match you with a pet, or you can choose one from the Msindisi Pets in Need page, which we can sort out after your registration
Application Form